IT & Software

Desktop Support Engineer

RED Global

Cardiff · Wales · United Kingdom

Windows/Desktop Support Engineer

5-Days onsite in London

6 Month Contract

Start Date - ASAP

Rate - £250/Day

Required Skills & Experience:

  • Proficiency in Microsoft Office applications (e.g., Excel, Teams) and broader Microsoft 365 suite.
  • Strong interpersonal skills with the ability to explain technical concepts to non-technical users.
  • Experience working within a Level 2 service desk team in a complex organizational environment.
  • Solid understanding of networking, operating systems, VPNs, and application deployment.
  • Familiarity with iOS devices in managed environments.
  • Hands-on experience with laptop imaging, maintenance, and repair.
  • Knowledge of Microsoft Intune in a managed services context.
  • Good understanding of ITIL service delivery processes.
  • Strong analytical skills and technical knowledge of hardware/software systems.
  • Experience using ServiceNow for IT service management.

Mandatory Technical Skills:

  • Windows Server
  • EUC (End-User Computing) Desktop Engineering
  • Azure Virtual Desktop

Please apply with your up to date CV in English.

Reference: WJ-799_26630576

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