Desktop Support Engineer – Windows, AD & M365

Career Choices Dewis Gyrfa Ltd is seeking a Desktop Support Engineer in Manchester who will provide on-site and remote support for staff, resolving hardware, software, and collaboration issues.

You will work with MECM/SCCM, Active Directory, Entra ID/Azure AD, Intune and Microsoft 365 services, ensuring service levels and strong customer service.

The role emphasizes proactive incident handling, root cause analysis, and coordinating with IT teams and vendors as needed.