Desktop Support Engineer: Windows & M365 On‑Site

South Yorkshire Mayoral Combined Authority (SYMCA) is seeking a Desktop Support Analyst to provide hands‑on desktop and workplace technology support. You will troubleshoot hardware, OS, and network issues, image devices, and assist with onboarding and rollouts.

The role is on‑site in Sheffield City Centre with opportunities to work with project teams. Applicants should be comfortable with ITIL/ITSM processes, ticketing systems, and communicating technical steps clearly to non‑technical