Desktop Support & IT Operations Analyst

Free-Work in Stevenage is seeking a Deskptop Support Analyst to oversee IT setup security, liaise with collaborators, and assist with system implementations, ensuring licensed software and SLAs across all assets. You will handle hardware issues, desktop/laptop support, and VoIP/mobile devices while coordinating service requests and upgrades.

The role requires experience in Windows, Office 365, networking, and a proactive problem-solving approach within a fast-paced environment.