Desktop Support Manager

Boutique Asset Manager | London | Hybrid Working - up to £70,000

We are partnering with a boutique asset manager to hire a hands‑on Desktop Support Manager to lead its end‑user technology support function.

This is an excellent opportunity for a technically strong, service‑driven professional to take ownership of desktop support in a high‑performance investment environment.

Key Responsibilities

• Lead and develop the desktop support team, driving service excellence.
• Provide hands‑on technical support and manage escalations.
• Deliver first‑class VIP support to investment professionals and senior stakeholders.
• Oversee Windows, Microsoft 365, endpoint management and device deployment.
• Drive improvements across service delivery, security and operational resilience.
• Manage external IT providers and support technology projects.

About You

• Experience in desktop support or EUC leadership, ideally within financial services.
• Strong technical knowledge of Windows, Microsoft 365 and endpoint technologies.
• Proven experience supporting senior stakeholders in a demanding environment.
• Excellent communication, troubleshooting and team leadership skills.
• A proactive, hands‑on approach with exceptional attention to detail.

Experience within asset management, hedge funds or investment banking would be advantageous.

Salary: Up to £70,000

Location: London

Working Arrangement: Hybrid