IT & Software

Desktop Support/IT Deployment

TECEZE

Bardstown · Kentucky · United States

Job Description:


Please make an application promptly if you are a good match for this role due to high levels of interest.

Desktop Support/IT Deployment professionals for an Epic Go-Live project.

Responsibilities:

  • Deploy, install, configure, and validate IT devices and peripherals.
  • Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
  • Provide hands-on IT support during the Epic go-live period.
  • Troubleshoot hardware, connectivity, configuration, and deployment issues.
  • Perform post-deployment stabilization and hypercare support.
  • Coordinate with project teams, site personnel, and end users to resolve issues quickly.
  • Maintain a professional and customer-focused approach in a healthcare environment.

Required / Preferred Experience

  • IT hardware/device deployment experience.
  • Desktop, deskside, or field support experience.
  • Printer/scanner installation and troubleshooting.
  • Workstation and peripheral configuration.
  • Basic network/connectivity troubleshooting.
  • Healthcare or hospital IT experience is preferred. xhqgsiq
  • Epic go-live or clinical application deployment experience is a plus.
  • Experience providing hypercare/post-go-live support is a plus

Key Skills:

  • IT hardware amp; device deployment
  • Desktop / Deskside / Field Support
  • Workstation, printer amp; scanner setup
  • Basic network troubleshooting
  • Hands-on Epic Go-Live support
  • Post-deployment / Hypercare support

Reference: WJ-3131_4701627

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