Digital Systems Lead — Platform & Delivery

Financial Ombudsman Service is seeking a Systems Manager – Digital to own end-to-end technical leadership of the external-facing digital estate, including consumer and business portals and the digital complaint form. You will ensure security, high availability, and strong governance while guiding a team of technical analysts.

You will collaborate with Digital Product Owners to balance technical debt and deliver new features aligned with casework strategy, with a hybrid working pattern across