Digital Systems Manager — Platform & Vendor Governance

Financial Ombudsman Service seeks a Systems Manager - Digital to own end-to-end technical ownership of external-facing digital platforms, including consumer and business portals and online complaint tools. You’ll set the technical roadmap, manage vendors, and lead a team to deliver secure, compliant, highly available services.

You’ll collaborate with product owners to prioritise work, implement change governance, and stay abreast of WCAG and security developments to keep platforms inclusive and