Director, AI-Driven Service Ops & Internal Tools

Navan is seeking a Senior Product Director, Service Operations to own the end-to-end product vision for internal tools, consultant workflows, crisis management, and the next-generation AI layer powering global service operations. You will drive the rebranding of our core platform and elevate the Ava assistant to automate complex travel workflows and improve agent productivity.

You will lead in a high-ownership, high-impact role, mentor PMs, partner with cross-functional teams across London, Tel