IT & Software

Director of Customer Operations — Cloud Delivery Leader

Ericsson

Toronto · On · Canada

Ericsson Canada Inc. is seeking a Director of Customer Operations to lead end-to-end operational excellence across Cloud Software & Services engagements in Canada.

The role reports to the Head of Operations CSS Canada and drives customer delivery performance, governance, profitability and cross-functional execution. You will partner with Customer Units, Sales, Delivery, PMO, Product and Business Operations to translate strategy into execution and drive predictable outcomes for CSS.

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Reference: WJ-3875_13035408

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