Director – Platform Delivery

• Be accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams
• Ensure teams translate agreed priorities and technical direction into high-quality delivered outcomes
• Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness
• Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
• Build resilient, collaborative and effective teams with clear expectations for roles, decision making, collaboration, accountability and outcomes
• Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
• Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
• Lead workforce planning, recruitment, onboarding, performance and talent development
• Identify capability or capacity gaps and create practical plans to address them
• Help individuals and teams adopt new technologies, roles, ways of working and organizational models
• Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements

• Significant experience leading technology, digital, platform or enterprise solution delivery teams
• Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
• Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
• Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
• Demonstrated success building healthy, high-performing teams and strengthening leadership capability
• Strong experience leading and developing people, providing feedback and supporting meaningful career growth
• Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
• Experience leading teams through transformation, organizational change and new ways of working
• Experience using evidence and performance insights to identify delivery constraints and guide improvement
• Experience with enterprise HR technology or comparable business platforms is an asset
• Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Core Competencies

Demonstrates strong leadership in technology and platform delivery, focusing on team effectiveness, agile methodologies, and performance improvement. Capable of building high-performing teams and managing workforce planning, talent development, and organizational change.

Highest-signal resume keywords

• Agile Delivery Leadership
• Team Effectiveness Improvement
• Workforce Planning
• Talent Development
• Change Leadership

Hard Skills

• Technology Delivery Leadership
• Performance Management
• Capacity Management
• Agile Methodologies
• Organizational Design
• Evidence-Based Improvement
• Continuous Learning
• Stakeholder Partnership
• Systems Thinking
• Coaching and Development

Soft Skills

• Collaboration
• Accountability
• Feedback Provision
• Decision Making
• Coaching

Industry Keywords

• Digital Delivery
• Platform Delivery
• Product Management
• Organizational Change
• High-Performing Teams

Tools & Technologies

• Enterprise HR Technology
• Business Platforms