Director Sales to Deployment Operations

Lead Solink’s sales-to-deployment operating model from Ottawa on a hybrid basis, using automation and cross-functional leadership to scale delivery.

As Director, Deployment Operations, you will own how work moves from closed deals through deployment, support, and recurring revenue. You will lead Managers across Deployment Execution, Optimization and Automation, and Operations Enablement. The role requires operational transformation, capacity planning, KPI ownership, and senior stakeholder influence. Solink serves more than 35,000 locations across over 60 countries, including McDonald’s and JYSK.

Key Responsibilities:

• Define sales-to-deployment handoffs, planning, capacity, and quality standards
• Lead Managers and build a scalable leadership bench
• Deliver automation, tooling, and process-improvement initiatives
• Own deployment metrics, forecasting, reporting, and ARR realization
• Guide installation partners, field resources, and escalations

Requirements:

• 8+ years in operations, deployment, implementation, or professional services
• 3+ years leading managers or multi-team functions
• Experience scaling operating models in B2B technology or SaaS
• Success delivering measurable automation and process improvements
• Strong analytical, business, communication, and cross-functional leadership skills

Shape Solink’s deployment strategy through operational rigor, automation, KPI ownership, and trusted leadership across functions.