IT & Software

Director, TA Infrastructure (Fully Remote)

ServiceNow

Workfromhome · Nationwide · United States

Oversee Avature post-implementation, including platform optimization and quarterly business reviews. Facilitate cross-functional collaboration between TA, Project Madagascar, and People Product & DT teams. Drive TA technology stack optimization, ensuring interoperability and leveraging ServiceNow platform. Vendor and Operations: Manage vendor relationships, including SLA accountability and contract renewals. Establish and track system health, adoption, and performance KPIs to inform roadmap decisions. Partner with change team for pre-go-live readiness, including training and cutover planning. ServiceNow ServiceNow provides an AI control tower platform for business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture and is focused on scaling its technology and talent. #J-18808-Ljbffr

Reference: WJ-2926_4728362

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