Dynamics 365 CRM Specialist – Data, Reporting & Support

General Optical Council in London seeks an experienced CRM Support Analyst to own the Dynamics 365 environment, support users, and drive enhancements. You will manage data imports/exports, build dashboards, and coordinate with developers and vendors to deliver reporting and integration improvements.

The role requires strong GDPR knowledge, attention to data security, and excellent stakeholder management. You will design training materials and contribute to process improvements across the MS 365