Ecosystem Integrations Product Manager

Drive ecosystem integrations at Manulife using product management and identity integration skills in Waterloo, Ontario. Focus on SSO and care-vendor connections.

This Associate Product Manager supports Manulife’s Get Care and Member Experience initiatives. You will coordinate delivery across discovery, requirements, build, testing, launch, and post-launch support. The work includes product requirements, user stories, acceptance criteria, process flows, and journey maps.

Key Responsibilities:

• Coordinate integration delivery from discovery through post-launch support
• Translate needs into product requirements and user stories
• Collaborate with technical teams and external partners
• Co-manage roadmaps, backlogs, and delivery plans
• Monitor adoption, authentication success, reliability, and member experience

Requirements:

• Experience in digital product management or related areas
• Experience with identity, SSO, APIs, or integrations
• University degree or equivalent experience in a relevant field
• Communicate data flows, SAML 2.0, OIDC, and testing
• English-French bilingualism is an asset

Apply product management, SSO, API, and partner integration expertise to Manulife’s customer experience initiatives.