EMEA AI Platform Support Engineer (Equity, Flexible PTO)

LangChain is hiring a Technical Support Engineer to lead our customer support for highly technical users, from AI engineers to infrastructure architects. You will help debug production LLM applications, improve observability and evaluations, and unblock critical issues.

You will collaborate with engineering, operations, and product teams to resolve escalations and build tooling for scalable support. This is a high-ownership, customer-focused role with strong growth potential.