IT & Software

EMEA Managed Services Delivery Lead

NetApp

United Kingdom · Nationwide · United Kingdom

NetApp is seeking a Customer-focused Service Delivery Manager to own day-to-day delivery for EMEA Managed Services customers. You will ensure services meet SLAs, drive reviews, and coordinate with account teams and technical operations across a matrix environment.

Responsibilities include service reporting, incident coordination, onboarding, and continuous improvement, with a focus on customer outcomes and satisfaction in a hybrid work setting.

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Reference: WJ-766_22563945

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