EMEA Technology Operations Lead – Resilience & Incident

Starbucks Coffee Company in London (EMEA) is seeking a Technology Operations Manager to oversee stable, secure, and high-performing technology services across company-operated and licensed stores. You will lead end-to-end operational delivery across hardware, software, networks and digital platforms while collaborating with partners, customers and stakeholders worldwide.

You’ll bring proven experience in IT service management, ITIL practices, and multi-site leadership, including incident, major