Endpoint Engineer

Salary: £24,960 - 29,793.6 per year

Requirements

• Proven experience in 2nd-line IT desktop/hardware support.
• Strong technical knowledge of Windows 11, M365, and Active Directory.
• Excellent communication skills with the ability to translate IT jargon for non-technical users.
• A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge is highly desirable.

Responsibilities

• Provide 2nd-line remote and on-site support for hardware, software, and peripherals.
• Build, configure, and deploy workstations and laptops for technology refreshes.
• Support and manage Active Directory, Windows 11, Office 365, Citrix, and Sophos.
• Log, track, and resolve incidents within strict SLAs via the IT Service Desk.

Technologies

• Active Directory
• Citrix
• Hardware
• Support
• ITIL
• Office 365
• Windows

More

We are recruiting for a contract Endpoint Engineer role based onsite in Norwich, UK, working 37.5 hours per week Monday to Friday for an initial 3-month period. We are looking for a highly customer-focused professional to provide exceptional 2nd-line support for our clinical and corporate teams. This is an urgent vacancy, and we are shortlisting for interview immediately.

last updated 38 week of 2026