Engineer I, IT Engineering

In this role you will own and deliver IT services within a cross-functional engineering . You act as a hands-on operator, guiding small-to-medium projects and mentoring peers to lift team quality. You’ll specialize in Workplace Technology, incident response, and endpoint management to keep critical systems reliable. You’ll work in a fast-paced environment, driving automation and architectural improvements. This is a growth-forward role at a global fintech leader.

• hybrid working model: three days per week in the office

• Independently design and deliver project-level work with minimal guidance
• Serve as Atlassian subject matter expert, optimizing Jira and Confluence
• Provide advanced support and policy management for macOS and Windows endpoints using Jamf and Microsoft Intune
• Deliver operational support for team-owned services and onboard new members on service design, security, and operations
• Demonstrate urgency and accountability during incidents, triaging complex flows
• Mentor less experienced engineers to raise technical quality
• Identify and implement automation using Python/PowerShell to reduce incidental complexity

• 2–3+ years in an IT Engineering or similar role
• Experience with Identity Providers (Okta, Azure AD) and protocols like SAML and SCIM
• High-level experience managing the Atlassian suite with Jira configurations, workflows, and permissions
• Strong problem-solving ability and technical trade-off articulation
• Proactive ownership mindset for tasks and system health
• Effective communication with stakeholders and complex support resolution
• Adaptability in a fast-paced environment with balanced short- and long-term solutions

• ownership
• strong communication
• problem solving
• Okta
• Azure AD
• SAML