IT & Software

Engineer I, Workplace Technology

Checkout.com

London · Greater London · United Kingdom

Overview

As an IT Engineer , you will lead the delivery of essential IT services and manageable IT projects within the Engineering team. You will act as an owner-operator, accountable for the success and health of systems in your care, and mentor newer engineers. You’ll work on enterprise-grade infrastructure, incident response, and automation to reduce complexity. This role combines hands-on technical work with project leadership in a fast-paced, globally focused fintech environment. You’ll collaborate with cross-functional partners to support scalable, secure workplace technology and drive improvements that matter.

Responsibilities
  • Independently design and deliver project-level work with minimal guidance from senior engineers
  • Act as a subject matter expert for the Workplace Technology stack, focusing on Jira and Confluence administration and optimization
  • Provide advanced technical support and policy management for macOS and Windows endpoints using Jamf and Microsoft Intune
  • Offer advanced operational support on team-owned services and train new members on service design, security, and operations
  • Display urgency and accountability during incidents, triaging and supporting complex flows unaided
  • Regularly mentor less experienced engineers to raise technical quality
  • Proactively identify areas for automation (Python/PowerShell) to reduce incidental complexity
Key requirements
  • 2–3+ years of IT Engineering or similar technical role
  • Experience with Identity Providers (Okta, Azure AD) and protocols like SAML and SCIM
  • High-level experience managing the Atlassian suite, including Jira configurations, workflow customisations, and permission schemes
  • Logical problem-solving approach and ability to articulate technical trade-offs
  • Ownership mindset with responsibility for tasks and long-term health of systems
  • Effective communication with stakeholders and complex support queries within your focus area
  • Adaptability to a fast-paced environment balancing short-term workarounds with long-term architectural solutions
  • ownership and accountability
  • effective communication with stakeholders
  • problem solving and analytical thinking
  • Atlassian Jira and Confluence administration
  • Jamf (macOS) and Microsoft Intune for endpoint management
  • Okta or Azure AD identity provisioning

Reference: WJ-747_30136223

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