Enterprise Applications Support Specialist

Card Factory is seeking an Application Support Analyst to join our IT Applications team in Wakefield. You will provide 3rd line support for enterprise applications across retail, supply chain, finance and operations, ensuring incidents and changes are handled to agreed SLAs.

You’ll collaborate with stakeholders, third-party suppliers and internal IT teams to drive stability and continuous improvement. The role involves supporting integrations, documentation and on-call coverage, with a flexible