Enterprise CX Engineer: Amazon Connect & AWS Specialist

Gamma Enterprise is seeking a Contact Centre Implementation Engineer to design, configure and deliver modern, scalable Amazon Connect solutions for enterprise and public sector clients in the UK. You’ll work with customers directly, teaming with Solution Architects, Software Engineers and PMs to translate requirements into effective cloud-based contact centre deployments.

Key responsibilities include designing contact flows and routing, integrating chat/voice bots, and ensuring high-quality