Enterprise Incident Management Lead - Remote UK

E‑Frontiers is seeking a Senior Enterprise Incident Management / ITSM SME to lead enterprise-wide incident management design within a major transformation programme. The role focuses on integrating IT, cyber security, payments and third-party resilience, delivering a future-state operating model and governance framework.

The candidate will work with senior stakeholders to challenge current processes, ensure consistency, and drive practical solutions across fragmented technology environments.