IT & Software

Enterprise Tech Support Team Lead

CamWebDir

United Kingdom · Nationwide · United Kingdom

Palo Alto Networks in the United States seeks a Designated Support Engineering Manager to lead a team of senior engineers, align on goals, and ensure resources and processes support success.

You will mentor staff, handle escalations, drive QBRs and PIRs, collaborate with Sales, Engineering and Product, and guide incident response with AI-driven insights. Weekend/holiday shifts and on-call coverage are part of the role.

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Reference: WJ-766_22381658

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