Entry-Level IT Support Desk Agent – Onsite

ManpowerGroup (UK) is seeking a First Line Support Agent to join the Service Desk in Birmingham (onsite) on a 12-hour shift rotation. The role focuses on delivering strong customer service for end users and supporting IT needs, with BPSS & SC clearance required.

You will handle calls, troubleshoot or escalate issues, and manage support tickets while maintaining a professional approach in a fast-paced environment.