EPIC MyChart/Mobile Apps Analyst

An EPIC MyChart/Mobile Apps Analyst is an Epic EHR specialist who supports patient-facing digital healthcare applications, particularly MyChart, which allows patients to access medical records, schedule appointments, communicate with providers, view test results, and manage other healthcare activities.

Key responsibilities

• Configure, build and maintain Epic MyChart patient portal functionality.
• Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access.
• Troubleshoot production issues and support application upgrades.
• Perform unit testing, integration testing and user acceptance testing (UAT).
• Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required.

Must-have candidate profile

• Epic MyChart certification - Must Have
• Hands-on Epic MyChart build, configuration and production support.
• Experience with patient portal and mobile application workflows.
• Testing, troubleshooting, documentation and stakeholder communication.
• EpicCare Ambulatory experience is a strong advantage.