IT & Software

Equipment Support Engineer

Morgan Ryder

Ellesmere · England · United Kingdom

Up to £42,000 Plus an excellent benefits package including…

  • Employee healthcare scheme
  • Hybrid working (following probation).

Join a team where your engineering skills directly support cutting-edge automation and agricultural technology.

We’re looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work — this could be the opportunity you’ve been looking for.

What You’ll Do

  • Provide high-level engineering support for automated and conventional systems and precision technologies.
  • Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
  • Lead the commissioning of advanced systems both in the UK and internationally.
  • Work with R&D to test new solutions and provide feedback from the field.
  • Analyse system issues, identify patterns, and contribute to product enhancements.
  • Maintain accurate technical documentation and helpdesk records.
  • Deliver hands-on training for distributors, dealers, and end-users — both in-person and remotely.

What You Bring

  • Experience working on live electrical equipment.
  • Competent in automation systems, mechanical repair, and diagnostics.
  • Excellent communicator with the flexibility to travel across the UK and abroad.

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Reference: WJ-766_21965974

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