ERP Business Analyst

Interested in a career at Langara College?

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity.

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Job Title: ERP Business Analyst

Employee Group: Administrator

Employee Type: Temporary (Fixed Term)

Start Date: Monday, September

End Date (if applicable): Wednesday, March

Job Summary

In January 2020, Langara College migrated its HR and finance operations to the cloud-based Workday ERP platform. Langara is now transforming its Student Information Systems (SIS) through a suite of solutions, including the Workday Student product. Design efforts to-date on Workday Student have revealed needs to adjust Langara’s existing Workday platform and related business processes. This role will primarily be supporting these Student-HR “touchpoint” projects. Under the general guidance of one or more project managers, the Business Analyst leads the assessment of client needs, and business and systems requirements in alignment with information technology solutions. This position provides expertise in the areas of functional requirements definition, functional design, data, functional specifications for integrations and reporting configuration, business process analysis and design, testing, training and documentation to deliver enterprise solutions. This position also provides expertise in benefits realization planning, reporting and tracking. The Business Analyst is an integral member of the team and has a strategic perspective and a broad-based understanding of integrating business operations with an enterprise solution.

Duties & Responsibilities

Core Duties: Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options. Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for the implementation of business solutions. Communicates with stakeholders of varying technical ability and subject matter expertise. Conducts workflow and gap analysis for operational support processes. Performs analysis and identification of requirements for data, reporting and integrations. Works closely with project delivery, operational, technical and organizational change management team members and other stakeholders in implementing integrated business process improvements, documenting agreements, and discussions. Position is privileged to highly sensitive information relating to business or technological changes. Provides consultative services for the development of policies and procedures. Analyzes metrics to ensure for client satisfaction. Provides input and recommendations to feasibility studies for standard development projects and enhancements. Provides technical guidance and leadership to less-experienced individuals. Prepares functional, system and program specifications. Develops user test cases and validates test results during user acceptance testing and system acceptance testing stages. Typically performs functional testing. Prepares and maintains traceability matrix for requirements, configuration scope and testing. Prepares project status reports and communicate status to client. Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools. Acquires and maintains working knowledge of the College's technical and business environment. Understands key technical environments to effectively identify integration, security, scalability, and performance requirements. Builds and maintains good working relationships with project teams, business analyst peers, stakeholders, and vendors. Analyses the impacts of proposed changes to technology services and or processes within the College community. Provides ongoing support of general PMO activities and processes (e.g. risk management framework) Develops benefits realization plan and implements the mechanisms by which benefits can be realized and measured Performs other related duties as required.

Qualifications Required

Education & Experience:

• Undergraduate degree in a relevant discipline. A minimum of 5 years of business analysis experience, with in-depth knowledge of applications and the business requirements supporting them. An equivalent combination of education and experience may be considered. Considerable knowledge of project management, quality assurance and change management disciplines.
• Experience in software implementation projects in a business analyst role is preferred. Experience in producing business analysis deliverables such as: BRDs, use cases, user scenarios, user stories, BPMs.
• Experience on an ERP implementation project is strongly preferred. Experience in implementing Student modules on an ERP implementation project is strongly preferred. Experience in benefits realization management is an asset.
• Strong knowledge of business process mapping and improvement/optimization. Knowledge of BPMN. Experience facilitating diverse groups to achieve an appropriate outcome. Knowledge of data analysis and data modeling (conceptual, logical). Solid understanding of key trends and players in the IT industry. Higher-education or public sector experience is an asset. Proven knowledge and continuous learning of business analysis discipline and best practices, and demonstrated contributions to practice improvement.

Skills & Abilities

• Excellent organizational, planning, and prioritization skills. Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
• Ability to work and communicate effectively with others, both verbally and in writing.
• Superior interpersonal skills.
• Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
• Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies.
• Strong analytical, problem solving, and troubleshooting skills.
• Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
• Ability to maintain a high degree of confidentiality.
• Ability to work independently and in a team environment.
• Ability to perform complex work with high degree of accuracy.
• Ability to learn and adapt to new technology and methods.
• Ability to write technical and user support documentation and training materials.
• Ability to make decisions in accordance to established policies, practices and standards.

Additional Info

Leadership Competencies Tenacity, resilience and patience - believes that own actions and efforts will overcome obstacles, make progress and attain successful results Visioning and Strategic Thinking - energizes people around the vision and keeps the bigger picture in mind Organizational awareness - understands and appreciates an organization’s internal culture and operating practices as well as the political and business climate in which the organization operates Innovation - welcomes, generates, and implements new ideas and solutions that help to achieve and organization’s strategic goals Problem solving and decision making -considers a wide range of information and perspectives to solve problems and make reasoned decisions; demonstrates a comfort with uncertainty and ambiguous conditions Achieves results -goal-oriented individual who thrives on achieving outcomes through consultative and collaborate methods. Integrity - acts with openness, honesty and respect to build and maintain an environment of trust

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance. Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual. We offer the following benefits:

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events
• Salary Range: $41.77 - $61.26 per hour
• Pay Grade: Admin Paygrade 08
• Compensation beyond the mid-point requires approval by the Public Sector Employers’ Council Secretariat (PSEC).
• Scheduled Weekly Hours: 35 Hours may vary according to the needs of the department.

Closing Date

Closing Date: Thursday, September

Equity, Diversity, Inclusion & Accessibility

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please contact us. Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes. Langara is committed to enhancing our diverse workforce.

Company Information

Langara College is located in beautiful Vancouver, BC, Canada, Langara College started in 1965 as part of Vancouver Community College and in 1970, it opened its West 49th Avenue campus. On April 1, 1994, Langara College was established as an independent public college under the Provincial College and Institute Act. The College is also known as house of teachings, a name given to us by the Musqueam First Nation, on whose unceded traditional territory we are located. Today, Langara is one of BC's leading undergraduate institutions providing University Studies, Career Studies, and Continuing Studies programs and courses to more than 21,000 students annually.

Join Our Team

Langara offers a team-based, collaborative, and collegial work environment with opportunities for continued professional development. We invite you to visit our website for more information about us and to view our current career opportunities. We are committed to creative a diverse and inclusive workplace and welcome applications from qualified candidates who will contribute to this diversity.