ERP Support Specialist — Remote & On-site IT

Eclipse IT Recruitment is seeking an ERP-focused support specialist to cover 1st line IT support, ERP issue resolution, and system upgrades. The role involves collaborating with users and third parties, plus delivering remote and on-site assistance across a retail/warehousing environment.

You will handle incident logging, testing changes, and reporting, while maintaining strong customer service and a hands-on approach in a busy team.