ERP Systems Officer

ERP Systems Officer needed in Stafford Paying £20.29 per hr ref

Full time hours on a temporary basis

Key Responsibilities

ERP Systems Support

• Provide day-to-day support for ERP and business systems.
• Investigate and resolve system issues, escalating where appropriate.
• Configure and maintain system settings, workflows, and user access.
• Support system upgrades, testing, and implementation activities.
• Ensure system data integrity and compliance with organisational policies.

Business Analysis

• Gather and document business requirements from stakeholders.
• Analyse business processes and identify opportunities for improvement.
• Produce process maps, requirements documents, and functional specifications.
• Support the development of business cases and project documentation.
• Assist with user acceptance testing (UAT) and system validation activities.

Project Delivery

• Support ERP implementation, upgrade, migration, and transformation projects.
• Coordinate project tasks, timelines, and stakeholder communication.
• Monitor project progress and identify risks and issues.
• Assist in developing training materials and user guidance documentation.
• Support the rollout of new systems and digital solutions.

Stakeholder Engagement

• Develop effective relationships with stakeholders across the organisation.
• Act as a point of contact for system users and project participants.
• Deliver training and support sessions to users.
• Communicate technical information in a clear and accessible way.
• Facilitate workshops and meetings to gather requirements and feedback.

HR and Payroll Systems

• Support HR and Payroll system activities where required.
• Assist with system configuration relating to organisational structures, employee records, and payroll processes.
• Work closely with HR and Payroll teams to improve processes and reporting.
• Help ensure compliance with relevant legislation and organisational requirements.

Data and Reporting

• Produce system reports and management information as required.
• Support data cleansing, migration, and reconciliation activities.
• Analyse performance data to identify trends and opportunities for improvement.
• Use Microsoft 365 tools, Excel, and reporting solutions to support business needs.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared