Escalation Analyst - Advanced Tech Support Lead

Dover Fueling Solutions (DFS) is seeking an Escalation Analyst in Moncton, NB, Canada. You will bridge Level 1 support with Level 3, owning high-priority tickets, performing advanced diagnostics, and guiding teams to resolution.

You will mentor analysts, coordinate with cross-functional groups, and uphold service levels while expanding your expertise on Bulloch hardware/software and related tools.