IT & Software

EUC Engineer

Zenzero

Coventry · England · United Kingdom

On‑site End User Computing Engineer

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As an on‑site End User Computing Engineer, you will be responsible for maintaining hardware and resolving technical issues efficiently to minimize downtime while ensuring the security and accuracy of IT assets.

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Qualifications

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  • MDT
  • Apple Business Manager
  • Google Workspace
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    Key Responsibilities

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      < improv- li>Provide first‑line support by troubleshooting, diagnosing, and resolving technical issues or escalating them to service desk managers, incident managers, or problem managers as needed.
    • Maintain secure configuration and ensure accurate documentation of IT systems.
    • Control IT assets in one or more areas, ensuring proper tracking and management.
    • Verify the location and state of IT assets to maintain accountability and compliance.
    • Show an awareness of process efficiency improvements and common optimization methods.
    • Support specific activities aimed at improving development processes.
    • Spot and identify obvious deficiencies in workflows, systems, or technical setups.
    • Coach and mentor associates, sharing knowledge and respuestas best practices to enhance team capabilities.
    • Collaborate with IT teams to improve support processes and enhance the overall user experience.
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    Seniority Level

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  • Associate
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    Employment Type

  • Full‑time
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    Job Function

  • Information Technology

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    Reference: WJ-766_22008498

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