European IT Service Delivery Manager — ServiceNow & ITIL

Centre People Appointments is recruiting an IT Service Delivery / IT Operations Manager to establish and manage day-to-day IT service across Europe. The role will own the service desk, end-user computing, vendor integration, and a ServiceNow-based support model for approx.

50 office users and 300 retail users as the European business separates. The ideal candidate has hands-on ServiceNow, strong SLA management, Microsoft 365 expertise, multi-site retail experience, and a track record of