IT & Software

Field Engineer – IMAC (L1 Desktop Support)

Teceze USA

Boise · Idaho · United States

Job Summary:

We are looking for an L1 Field Engineer to provide onsite IT support and handle IMAC (Install, Move, Add, Change) activities. The ideal candidate should have good troubleshooting skills and hands-on experience with desktops, laptops, printers, and other IT hardware.


Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Responsibilities:

  • Perform onsite Install, Move, Add, Change (IMAC) activities.
  • Install, configure, and troubleshoot desktops, laptops, monitors, printers, and other IT equipment.
  • Set up and relocate workstations and network-connected devices.
  • Perform hardware replacement and basic troubleshooting.
  • Assist users with basic desktop and technical issues.
  • Follow site procedures and maintain proper documentation.
  • Coordinate with remote support teams when required.
  • Complete assigned tickets and provide timely status updates.


Requirements:

  • 1–3 years of experience in Field/Desktop Support .
  • Hands-on experience with IMAC services.
  • Knowledge of Windows OS, desktops, laptops, printers, and peripherals.
  • Basic understanding of networking and troubleshooting.
  • Good communication and customer service skills. xhqgsiq
  • Ability to work onsite and handle IT equipment.


Reference: WJ-3131_4762318

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