Field IT Automation & Training Specialist

DPD Group UK is seeking a Customer Automation Executive (Field Based) to join our London team. You will demonstrate IT systems to customers, depot and sales staff, and assist Sales Executives by showcasing the system's benefits.

Site visits or remote contact will assess IT usage needs and training requirements. You will analyse data and manage databases, perform training, resolve installation issues, and handle support escalations while maintaining high levels of customer service and identifying