Field IT Operations Engineer

Support hardware, software, connectivity, and incident resolution as a Field IT Operations Engineer with Johnson Controls. Hours of support will vary.

This position provides IT support services across local operations and satellite offices. You will install, configure, and troubleshoot technology while supporting Enterprise and Business Unit projects. The work includes endpoint security, infrastructure, mobile devices, and service requests.

Key Responsibilities:

• Install and support PCs, tablets, printers, and specialized equipment
• Configure software and troubleshoot user technology issues
• Remediate endpoint vulnerabilities according to security standards
• Provide Tech Hut and walk-up IT support
• Resolve Field IT incidents and service requests

Requirements:

• Ability to support hardware, software, and connectivity services
• Ability to deliver services using Service Management toolsets
• Strong customer communication and service ownership
• Ability to support local infrastructure and mobile devices
• Willingness to travel for satellite office support

Apply Field IT expertise across hardware, software, connectivity, security, and customer-focused service delivery at Johnson Controls.