Field IT Support Specialist

London, United Kingdom

DCM is looking for a motivated and reliable Field IT Support Specialist to join our technical team. In this hybrid client-facing role, you’ll be responsible for providing on-site IT support , system troubleshooting, and remote technical assistance to various clients across the UK.

This position offers flexibility and is suitable for part-time workers , with full-time opportunities available after meeting performance goals and completing the probation period .

This is a direct recruitment – no agencies involved , no fees , and applications submitted only via our official career portal will be considered .

Mandatory:

• Minimum 2 years of relevant IT support experience (including hybrid or field work).
• At least one IT certification (e.g. CompTIA A+ , Network+ , Microsoft Fundamentals).
• Strong skills in Windows OS, Microsoft 365, and basic networking.
• Must have permission to work in the UK and be ready for right-to-work verification .
• Must have resided in the UK for a minimum of 3 years .
• Must be prepared to undergo a background and security check .
• Able to travel locally for client visits.
• UK Driving Licence (advantageous but not mandatory).
• Familiarity with ticketing systems (e.g. Freshdesk, Zendesk), AD, or remote desktop tools.
• Understanding of cybersecurity basics and endpoint protection.