Field IT Support Technician — Hardware Rollouts & Desk-side

Tim's Financial in Kitchener, Ontario is seeking a Direct Support Professional to perform intermediate IMAC activities, including hardware roll-outs and deployments on PCs, laptops, printers, and POS devices, in a fast-paced environment.

You will provide 1st level Help Desk support, assist with basic LAN/troubleshooting, communicate with customers to diagnose issues and determine parts requirements, and work flexible hours with a diploma in IT.