Field Services Engineer: On-site IT Support & Travel

Lucid Connect Ltd is seeking a customer-focused Field Services Engineer to act as a product-area specialist for customer systems, supporting hardware and software maintenance calls and implementations within SLAs. The role includes backfill for Site Engineers, attending Customer Tech Bars, and travel with hotels provided as needed.

The successful candidate will bring Field Support experience, strong Windows and Microsoft 365 skills, and a proactive approach to incident ownership and continuous