Field Technical Support

Mincon Canada Western Service Center is looking for a hands-on and motivated Field Technical Support individual to join our team.

This is a varied technical role focused on providing field support at customer mine sites, while also assisting with warehouse operations, shipping & receiving and hammer rebuilds at our Surrey office .

Key Responsibilities

• Travel regularly to mine sites across Western Canada to provide technical field support
• Assist customers with inspection, troubleshooting and performance monitoring of drilling tools and equipment
• Support product trials and collect field performance data and customer feedback
• Inspect drilling tools and components for wear, damage and potential failure
• Disassemble, inspect, service and rebuild hammers at the Surrey office
• Maintain accurate field service, rebuild and equipment records
• Assist with receiving, inspection, picking and shipping of products and equipment
• Support warehouse organization with inventory and cycle counts
• Load and unload trucks and containers as required
• Follow all customer mine-site, Mincon safety and quality procedures

What We’re Looking For

• Strong mechanical aptitude and hands-on approach
• Mechanical, drilling, mining or similar technical experience preferred
• Previous mine-site or field service experience an asset
• Comfortable working independently at customer sites and interacting directly with customers
• Good troubleshooting and problem-solving skills
• Basic computer skills.
• Ability to safely handle heavy equipment and components.
• Forklift licence/certification is an asset.
• Willingness to travel to mine sites as required.
• Must be legally authorized to work in Canada.

Why Join Mincon?

A great opportunity to working with drilling equipment for an established international drilling technology company.