Field Technical Support Specialist: Activations & Troubleshooting

Canadian Fiber Optics Corp. is seeking a proactive Technical Field Support Agent to help with service provisioning, activation, and troubleshooting while assisting customers and field technicians.

The role emphasizes accurate activation and timely issue resolution within a fast-paced telecom environment. You will collaborate with Field Operations, Network Operations, and Customer Care teams, documenting interactions and ensuring adherence to established processes.