Financial Services Customer Service Representative

Position Overview
AO Globe Life is seeking a Remote Benefits Consultant to help individuals and families better understand insurance options that may support their financial protection goals. You will work from home, meet with prospective clients through virtual appointments, and provide clear education around life, supplemental health, and accident insurance.
This opportunity is ideal for motivated professionals who enjoy helping people, building relationships, and developing a career with training, mentorship, and income growth potential.
Responsibilities
Connect with prospective clients through company-provided warm leads
Schedule and conduct virtual client appointments
Complete needs-based conversations to understand client priorities
Explain life, supplemental health, and accident insurance options
Help clients understand coverage choices and available services
Provide timely follow-up and professional support
Maintain accurate records of client communication
Participate in ongoing coaching, training, and team meetings
What We Offer
~100% remote work opportunity
~ Warm leads provided
~ Weekly pay with unlimited earning potential
~ Medical insurance premium reimbursement
~ Comprehensive online training and development resources
~ Daily coaching and mentorship
~ Performance-based incentive programs
~ No overhead costs
~ Union representation through OPEIU Local 277
~ Career growth opportunity with a stable organization serving members and families for 70 years

Qualifications
Excellent written, verbal, and listening skills
Strong customer-service and relationship-building ability
Detail-oriented and organized
Comfortable using computer systems and virtual meeting tools
Self-motivated with reliable follow-through
Able to work independently and contribute to a team environment
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.