Financial Services Representative Medicine Hat

Serve Medicine Hat customers as a Financial Service Representative, using consultative sales and communication skills at LendDirect’s onsite branch. Help applicants navigate loans and financial products with care.

As a Financial Service Representative, you will support new and existing customers throughout the loan process. You will explain financial products, identify upselling opportunities, manage calls, and assist with past-due accounts. Hands-on training and one-on-one mentoring support skill development.

Key Responsibilities:

• Guide customers through loan processes with professional support
• Educate customers on financial products and services
• Identify opportunities to upsell and cross-sell offerings
• Manage inbound and proactive outbound customer calls
• Collaborate on past-due accounts and possible resolutions

Requirements:

• High School diploma or equivalent required
• Customer service focus and desire to help others
• Confidence promoting products meeting customer needs
• Strong verbal and written communication skills
• Customer service, sales, or consumer finance experience preferred

Bring customer care, lending knowledge, sales confidence, and communication skills to LendDirect’s Financial Service Representative team in Medicine Hat.