First-Line IT Support Analyst - CRM & End-User Help

Foxtons in City of London is seeking a Service Desk professional to be the first point of contact for IT issues across the business. You will assist staff with hardware and software problems via phone, email and a ticketing system, and provide desk-side support as needed.

You will help users with AD and permissions, log queries, escalate complex issues, and contribute to user training. The role offers a comprehensive induction, mentoring, and pathways for career progression within Foxtons.