First-Line IT Support Analyst - Desktop & Devices

Dawsongroup Plc in Milton Keynes is seeking a 1st Line Desktop Support Analyst, Help Desk Analyst or IT Support Analyst to be the first point of contact for IT support across the business.

You will diagnose and resolve common hardware, software, network and account issues, configure desktops and devices, log incidents, and escalate where needed, while delivering a professional, customer-focused service.