IT & Software

First-Line IT Support Engineer | MSP & Windows/Mac

PlanetRecruitment

Abingdon · England · United Kingdom

PlanetRecruitment is seeking an IT Support Analyst in Abingdon to join a leading technology specialist with recognised workplace excellence. The role focuses on Tier 1 support for MSP clients, managing incidents, and ensuring escalations are handled promptly.

You will be the first contact for support, logging requests, maintaining ticket SLAs, and contributing to continuous improvement while working in a collaborative, high-performance environment.

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Reference: WJ-766_22014897

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