First-Line IT Support Specialist

GSF Car Parts Limited in Wolverhampton is seeking a 1st Line Service Desk Analyst to be the entry point for IT support, delivering courteous help to internal and external users and resolving basic technical queries. You will log incidents, assist with password resets, printer issues, and software access, and escalate more complex problems to 2nd line.

A proactive, detail-oriented mindset and strong communication are essential.