First-Line IT Support Specialist - Customer-Focused Tech Help

Parking is seeking a Technical Support team member in Exeter to grow product knowledge, answer client queries, and develop troubleshooting skills across multiple systems. You’ll work with 2nd line support on complex issues, staying updated on progress and timelines, while forming strong, trusting relationships with clients via phone and email.

The role emphasizes customer service excellence, clear communication, and a proactive willingness to learn, with full training provided.