Founding GovTech Support Analyst (AI-Driven)

Clariti Cloud Inc. is seeking a Founding Support Analyst for CivCheck, our AI-guided plan review software for government agencies. You’ll be the first line of contact for contracted government customers, troubleshoot issues, and help scale CivCheck support as the product grows.

You’ll work with Product and Engineering to continually improve the platform and customer experience. You’ll own incident communications, develop knowledge resources, and help shape support workflows in a startup